MSP

Managed IT Services Providers (MSP) & Network Management Services

Paradyn delivers the highest quality IT management and security services while empowering your team to do more with the resources you have by using our scalable, secure and reliable IT systems management solutions.

Managed Infrastructure

Managed Infrastructure provides proactive operational management of your network infrastructure in a flexible, cost-effective manner using highly specialised technical engineers.

Working together with strategic technology partners including VMware, Dell, HP and Cisco, we’ve designed a managed infrastructure that offers revolutionary levels of flexibility and scalability, along with a platform that supports the live migration of applications between physical devices with no interruption in service.

Managed Connectivity

As a managed services provider, we deliver managed connectivity services to our customers, including uncontended Business Internet, Hosted DR, Managed Offsite Backup and Managed Multi-site Wide Area Network (WAN). You can rely on Paradyn to provide you with a reliable, low-latency solution to complement our other managed services.

With a 100GigE Core, our national business-only fibre and wireless network has the reach to deliver business Internet, WAN and connectivity to pretty much anywhere in Ireland. Alongside our own private cloud, we also offer Colocation, Data Centre Connectivity, Voice and Desktop-as-a-Service solutions. By connecting to our cloud services through our network, you can rest assured that your infrastructure is in good hands – with the added bonus of a single end-to-end service level agreement.

Service Desk

We offer a range of service desk options for in-house IT teams from overspill services, 1st and 2nd line support or 3rd line escalation to fully outsourced services for complete service desk support.

Managed Security/IAAS

Paradyn offers multiple IaaS options with service levels to match your needs. All service levels include our award-winning support and 24/7 access 365 days a year to our architecture advisors, cloud engineers, cloud services support staff and security experts.

IaaS from Paradyn provides customers with a method of delivering computing, storage, networking and other capabilities via the Internet. IaaS enables companies to utilise web-based operating systems, applications and storage without having to purchase, manage and support the underlying cloud infrastructure. Whatever your business requirements, we have an IaaS solution for you.

Flexible Computing

Using our IaaS Flexible Computing solution, customers can build their IT infrastructure on our extremely modular infrastructure and modify it quickly and easily to meet their changing needs. Our systems can operate in full cloud or hybrid cloud environments.

Cloud Service Provider

Paradyn are a pioneering Cloud Service Provider with innovative solutions which incorporate both traditional and hyper-converged solutions and combine them with the power of cloud computing. As a company, we are committed to helping organisations become cloud-enabled through cloud-ready networks and platforms. We provide our customers with the capability they need to achieve successful transformation through industry leading, end-to-end managed networks and platform solutions.

Software

Paradyn helps clients to govern and manage their software estates through licensing optimisation, effective procurement or deploying a cloud-based solution. We work with clients of all sizes across all geographies to manage their software locally or remotely, whether they are operating in the data centre or in a multi-cloud environment. Paradyn’s technology consultants help customers to optimise their software spend by ensuring their IT investments are cost-effectively roadmapped from a compliance, commercial and technical perspective through our comprehensive Software Portfolio Management methodology.

Backup & Recovery

Paradyn’s Disaster Recovery as a Service (DRaaS) solution specialises in backing up, protecting and restoring customers’ data and applications in the event of a disaster. Paradyn works with industry-leading providers to provide solutions that back up and provide customers with a failover and failback service that protects and securely stores their data. Paradyn utilises a variety of technologies and features to aid in DR and system failures prevention, as well as near-line data backup and recovery. All our solutions ensure that you are making the most of your storage or archiving resources by facilitating deduplication and compression at source.

Managed Email

Paradyn’s managed email offering allows our customers to choose between hosted or on-premise email solutions that meet the demanding requirements of today’s always-on, always connected world.

Our Office365 solution allows organisations of all sizes to start migrating key services to the cloud whilst still maintaining the level of control with which they are familiar. With myriad options from which to select, it is sometimes difficult to navigate the right cloud email solution for your business but, as a Microsoft partner, Paradyn helps organisations move to Office 365 all the time and our experts have experience to ensure that our customers enjoy a seamless transition.

Training

With more than 10 years’ experience in providing IT training to customers in Ireland, Paradyn can tailor training requirements in both scope and duration.

Our trainers consistently receive positive feedback in our training evaluation forms and Paradyn always recommend that our clients receive training from us following new technology installations before or after significant architectural changes. We have numerous different models for customers to choose and we can provide on-site customer training, lab-based training and third party vendor-specific training.

Meet some of our dedicated MSP specialists:

Grace McCauley

Key Account Manager, Paradyn

Grace is an accomplished Strategic Account Manager with more than 15 years dedicated experience in the IT / Telecommunications Sector in Ireland and the UK. As a BSc (Hons) Graduate in Business Information Systems, Grace has combined both her developed technical knowledge and expansive client facing experience from her previous roles in National Service Providers and specialised SME's. As a Customer Centric Professional, Grace ensures that all of her customer’s core objectives are understood, communicated and placed at the heart of every offered solution. Grace's role at Paradyn focuses on two key areas, to proactively manage a number of strategically important client accounts, and to continue to grow Paradyn's customer base in Ireland through the development of key strategic relationships.