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1. Introduction

Exigent Network Integration Ltd Trading as Paradyn (“Paradyn”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information about you when you visit our website at www.paradyn.ie.

Paradyn Ltd is the data controller for the purposes of the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018.

2. Who We Are

Paradyn Ltd is an Irish IT company providing network infrastructure, managed services, security, and backup solutions to enterprise and public sector clients across Ireland.

  • Registered address: Paradyn, Eastgate House, Eastgate Business Park, Little Island, Cork, Ireland
  • Website: www.paradyn.ie
  • Contact: info@paradyn.ie

3. What Personal Data We Collect

Depending on how you interact with our website, we may collect the following types of personal data:

Via our contact/enquiry form:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • Your company name (if provided)
  • The content of your message or enquiry

Via newsletter signup:

  • Your name
  • Your email address

Via analytics tools (see Section 6):

  • IP address (anonymised)
  • Browser type and version
  • Pages visited and time spent
  • Referring website or search term
  • Device and operating system information

4. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

  • To respond to your enquiries and provide you with information about our services
  • To send you our newsletter and marketing communications (where you have opted in)
  • To improve our website content, user experience, and performance
  • To analyse website traffic and understand how visitors use our site
  • To comply with our legal and regulatory obligations

5. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR:

  • Legitimate interests – to respond to business enquiries and improve our services
  • Consent – for newsletter subscriptions and non-essential analytics cookies
  • Legal obligation – where required by applicable law

6. Cookies and Analytics

Our website uses cookies and analytics tools to understand how visitors use our site. We use Google Analytics, which collects anonymised data about your visit, including pages viewed, time on site, and traffic sources. This data is processed by Google and is subject to Google’s Privacy Policy (policies.google.com/privacy).

We do not use analytics data to identify you personally. You can opt out of Google Analytics tracking at any time by using the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout).

You can control non-essential cookies through our cookie consent banner when you first visit the site. You can also manage cookies through your browser settings at any time.

7. Who We Share Your Data With

We do not sell, rent, or trade your personal data. We may share your data with trusted third-party service providers who assist us in operating our website and services, including:

  • Google LLC – for Google Analytics (analytics)
  • Email service providers – for newsletter delivery
  • Hosting and IT infrastructure providers

All third parties are required to handle your data in accordance with GDPR and are only permitted to use your data for the specific purpose for which it was shared.

8. How Long We Keep Your Data

  • Enquiry form data: retained for up to 8 years, or until the purpose for which it was collected has been fulfilled
  • Newsletter subscribers: retained until you unsubscribe
  • Analytics data: retained in accordance with Google Analytics default retention settings (26 months)

9. Your Rights

Under GDPR, you have the following rights in relation to your personal data:

  • Right of access – you can request a copy of the data we hold about you
  • Right to rectification – you can request that inaccurate data be corrected
  • Right to erasure – you can request that your data be deleted
  • Right to restrict processing – you can ask us to limit how we use your data
  • Right to data portability – you can request your data in a machine-readable format
  • Right to object – you can object to processing based on legitimate interests
  • Right to withdraw consent – where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at: info@paradyn.ie

10. Data Security

Paradyn takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. As an IT security company, we apply the same security standards to our own systems that we recommend to our clients.

11. International Data Transfers

Some of our third-party service providers (such as Google) may process data outside the European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data in accordance with GDPR.

12. How to Make a Complaint

If you have a concern about how we handle your personal data, please contact us in the first instance at info@paradyn.ie. You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC):

  • Website: www.dataprotection.ie
  • Phone: +353 (0)76 110 4800
  • Address: Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: info@paradyn.ie
  • Website: www.paradyn.ie/contact
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